Recall Notice for TECO 6.5kg washing machine model TWM65TTAMFBE

An issue with the 6.5kg twin tub washing machine, model TWM65TTAMFBE.

Health & Safety – An issue with the 6.5kg twin tub washing machine, model TWM65TTAMFBE, following reports of failed selector switches producing heat and smoke during use by the end user. We have identified a potential safety issue that may develop over time with this model resulting in melting of the plastic console surrounding the controls. TECO takes very seriously the quality and safety of the products supplied to our customers and consumers and as a result of the likelihood of moisture ingress over time to the control panel and electrical switch assembly, resulting in the possibility of shorting and overheating of the control selector switch, producing smoke and a risk of fire we have initiated a product recall following an incident in Tasmania that resulted in a fire within the machine. The recall notice has been initiated under ACCC & consumer law regulations for product safety.
Teco Australia Pty Ltd — TECO 6.5kg washing machine model TWM65TTAMFBE

PRA No. 2016/15671
Date published 18 Oct 2016
Product description

TECO brand twin tub washing machine model TWM65TTAMFBE, 6.5kg capacity.

Identifying features

Electrical approval number SGS-130493-EA

What are the defects?

Moisture vapour may penetrate the selector switch contacts within the top control console.

What are the hazards?

The selector switch may short circuit causing heating of the surrounding plastics, resulting in smoke and fire hazards.

What should consumers do?

Check the model name of your machine.

If your washing machine is the affected model, TECO recommends that as a precautionary measure, you only use your washing machine under close supervision. If you observe any smoke or smell coming from the machine, turn off the power at the wall outlet.

To arrange a replacement or refund, visit www.teco.com.au (link is external), call 1800 898 458 between 8:30 am and 4pm Monday to Friday, or email had.recall@teco.com.au (link sends e-mail).

Supplier

Teco Australia Pty Ltd

Traders who sold this product

Leading Appliances, Betta Electrical, Bi-Rite Electrical, Retravision and other electrical retailers.

Where the product was sold

Nationally

Dates available for sale

17 October 2014 – 30 September 2015

Recall advertisements and supporting documentation
Recall notice_8

Responsible regulator
Australian Competition and Consumer Commission (link is external) is the responsible regulator for this recall.